Most business processes, at some stage along the way, are carried out by a manual set of steps. But we all know that when there is a large degree of manual labor, a process faces challenges and risks. Soaring labor costs, declining operating capacity, slower processing and a higher probability of errors are just some of many. These mistakes and inabilities can be detrimental to a business, especially in a competitive market where speed and accuracy are non-negotiable.
Over the years, various technologies emerged into the market to aide in the automation of all, or some of the steps in a business’ workflow. As more modern day offices are making the transition to a paperless office, it’s becoming a trend that they are chiefly interested in how workflow automation can eliminate paperwork. Paper-based environments involve a great deal of routing, delivering and processing of information. The manual steps involved in this process put companies at risk for costly, time-consuming and damaging mistakes.
A well-implemented workflow automation system can create a digital, paperless environment where business functions are accomplished in a fraction of the time when compared a manual system. There’s much more than efficiency. Here are the primary benefits of workflow automation:
- Error reduction—the majority of errors in workflow processes are a result of a poorly designed system; automated systems are the best way to improve processes without a huge learning curve
- Decreased labor requirements—labor is the main contributor to increased costs in manual processes; computer-based systems remove the human element involved in determining and assessing the rules of the system
- ROI, cost savings—a substantial amount of money is spent processing paperwork in manual systems; when paper is eliminated or decreased, money savings and ROI are virtually instant
- Increased profitability—cutting back on the time it takes to complete a manual process improves the organization from the inside out; peak performance and fast turnaround mean superior customer satisfaction and improved productivity
To learn more about automated workflow systems, and what other solutions and services are available to increase the efficiency of your business, contact ILM today.