Built for your business.
We receive, open, scan and securely route your incoming business mail and checks. Your team gets the documents it needs, without the headaches of staffing a mailroom, sorting envelopes or scanning mail.
Built for businesses and organizations. Not a personal virtual mailbox or mail forwarding address.
Tell us about your organization’s mail. ILM’s team will help you plan the right setup.
A tailored solution
Built around the way your organization works.
Since 1976
Experience handling business information
A dedicated project manager
People who know your account
An enterprise-grade service
Receiving, scanning and delivery
// Your mail should keep work moving
A check, a claim or a time-sensitive notice needs a clear path from the envelope to the person who can act on it.
Documents sit unopened when people work remotely, take time off or move between offices.
Sorting, scanning and forwarding pull your staff away from the work they were hired to do.
When mail moves between desks and inboxes, it becomes harder to know who received what.
50
Years of experience.
People behind the process.
ILM’s business mail scanning services combine physical mail handling with digital delivery. We do the work at our secure facility and build the process around your business processes.
A workflow designed for you
Agree on how mail is received, scanned, routed and retained before the service begins.
Security and quality built in
SOC 1 and SOC 2 Type II, HIPAA-compliant handling and an ISO 9001:2015 quality management system.
An experienced expert who knows you
A dedicated project manager helps coordinate the details as your needs change.
One connected process for the physical mail arriving at your organization.
We coordinate incoming mail delivery to ILM’s secure facility and receive it for processing.
Mail is prepared, scanned and checked. OCR makes the text in your documents searchable.
Digital documents go to the right people through the secure delivery method agreed for your account.
Retention, forwarding and secure destruction follow your organization’s agreed instructions.
Need more from your mailroom? Discuss check depositing, data extraction, or outbound print and mail as part of your service plan.
Whether your mail arrives by the tray or in smaller volumes, the right service starts with your security, routing and operational requirements.
Give your people access to business correspondence without making a trip to the office just to open mail or deposit a check.
Build a controlled process for claims, medical records, invoices and other important mail.
Ask about the Foundation plan for enterprise security, quality and a dedicated project manager at a lower mail volume.
“The timeliness and quality of the service is exceptional. I have them on speed dial.”
— Service Employees International Union
Client feedback published by ILM Corp
What to know when choosing a business mail scanning and outsourcing service.
A provider receives your organization’s physical mail, opens and scans it, then delivers digital copies to your team. ILM combines that mail digitizing service with receiving, routing and agreed handling of originals, so your staff can use the documents wherever they work.
Yes. ILM’s team receives and processes mail at its facility. This is a managed mailroom service. Your organization gets a plan for physical handling and digital delivery, supported by a dedicated project manager.
Your quote depends on mail volume, processing requirements and the workflow your organization needs. ILM’s pricing considers implementation, project management and variable processing. Smaller-volume organizations can ask about the Foundation plan.
Your quote depends on mail volume, processing requirements and the workflow your organization needs. ILM’s pricing considers implementation, project management and variable processing. Smaller-volume organizations can ask about the Foundation plan.
ILM documents SOC 1 and SOC 2 Type II controls, HIPAA-compliant handling and an ISO 9001:2015 quality management system. Discuss your access permissions, delivery method, retention policy and any specific compliance requirements with the team before starting.
ILM works with you to establish the handling instructions for physical originals. Your plan covers retention, any required forwarding and secure destruction. Those details are agreed for your account.
Discuss check depositing and related mail services when planning your workflow. Backfile or other document scanning is available as an add-on to a mailroom contract. ILM’s offer on this page focuses on ongoing business mail.
The team discusses your current mail process, volume, users and security requirements. From there, ILM can recommend a service plan and quote. The transition is planned around the routing and delivery requirements of your organization.
// Let's Collaborate
Let’s build a mailroom process your team can rely on.
