Sensitive, regulated, high volume mail, handled by a team that already knows what your compliance officer is going to ask.
We concentrate in four industries, and those are the pages worth reading first if one of them is yours. Everything below them is an industry we serve regularly rather than one we specialise in. If your mail is sensitive and arrives in volume, the answer is usually yes.
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Lenders, servicers, and debt collection. Checks, applications, statements, and regulatory notices processed fast and deposited within 24 hours.
Agency records digitized to retention schedules, with certified destruction.
Providers and payers. Patient records, claims, EOBs, and medical correspondence handled under HIPAA-aligned chain of custody with a BAA.
Carriers and agencies across Property & Casualty and Life & Health. Claims, policy documents, and payments digitized, routed by type, and reconciled.
Law firms and legal departments. Court filings, client correspondence, and privileged documents under SOC 2 controls. The Institute for Justice cut document retrieval time by 85% and mailroom cost by 43%.
Donation processing with check depositing, member correspondence, and grant documentation. Green America processes 2,000+ pieces a month with no lost donation checks.
Consolidated mail and check handling across many properties, routed to the right people automatically.
We also handle mail for accounting firms, utilities, and logistics operators.
For 50 years, ILM has handled high volume, sensitive mail for enterprises in insurance, healthcare, finance, and property management. Not a network of package stores with a phone camera. A secure, certified operation with a real person managing your account.
Enterprise needs but low volume? We’ve got you covered. Ask about our Foundation plan: enterprise grade security, quality, and a dedicated project manager at a fixed monthly price.
Every client gets a solution built for their exact requirements. No pre made, one size fits all tiers.
SOC 1 Type 2, SOC 2 Type 2, and HIPAA aligned handling. Plus the one most vendors can’t claim: ISO 9001:2015 quality management. Most competitors stop at SOC 2. Quality and accuracy are where we stand apart.
Independent, with no outside investors steering decisions. Our priorities stay pointed at your account, not a quarterly number.
Regulated mail runs on trust as much as speed. These are the standards we hold ourselves to, so you don’t have to take our word for it.
See whether ILM is the right fit for your volume and requirements. A 20-minute call, no pressure.
