Digital Mailroom Outsource Services: Streamline your mail

Digital mailroom outsource services from ILM Corp transform paper mail processing into usable data that can be easily tracked and distributed.

Organizations are frustrated with hiring, training, and managing a revolving door of staff assigned to handle these tedious, time-intensive tasks. Mailroom outsourcing solves these paper and staffing headaches.

What is Digital Mailroom Outsourcing?

Every organization has to deal with receiving physical mail and distributing it to the right person to take action.  Companies consider outsourcing their inbound mail when they have remote or hybrid staff and struggle to reliably and consistently collect and distribute mail.  Or when a company is challenged with properly staffing their internal mail room to handle fluctuations in volume, technology and security.  This is where digital mailroom outsourcing comes into play.  By outsourcing all or parts of inbound and outbound printing and mailing to a professional partner, the headaches of staffing, secure facility, advanced technology melt away.  We custom design a solution that fits your exacting requirements of receiving mail, mail scanning, and secure electronic distribution.

Digital Mailroom Outsourcing Services

Faster response to your incoming documents

Quicker deposit times for your incoming payments

Eliminate staffing issues

Do you struggle with:

  • A remote or hybrid office and managing paper intensive tasks?
  • Ability to consistently staff the positions to handle non-core positions dealing with digitizing and distributing mail or depositing checks?
  • Quickly digitizing your mail in a consistent and reliable fashion so you can securely share with your staff?
  • Printing and mailing documents?
  • Being overwhelmed with the peaks and valleys and volume  and straining to keep pace?

Valued Clients

Digital Mailroom Outsource Services

Inbound Mail Processing

Each business day, we collect, prepare, digitize and deliver your inbound mail as a PDF file that you can take action and share.

  • SOC 1 Type 2 and HIPAA compliant
  • Automated workflows
  • Stringent auditing requirements
  • Records retention

Lockbox / Check Depositing

Perform Image Cash Letter (ICL) or Remote Deposit Capture (RDC) of your incoming payments or donations directly to your bank. Capture check and reply remittance information.

  • Provide PO or Caller Box
  • Experts at Exception handling

Printing & Mailing Services

Printing and mailing of your business documents, statements, invoices, notifications, etc.

CASS certified presort mailings of custom black & white or colored laser printed letters inserted into windowed standard or oversized envelopes.

We get it – Trust and Experience Matters

How it Works

Design Your Custom Workflow

Each client has a unique set of challenges to be solved. We have a lot of experience, tools and resources to solve them. From keeping your own address or our receipt options, to automated workflows, we create a custom solution that fits your exact requirements.

Onboarding and Implementation

Understanding how you do business then matching our services to suit. We will test and validate all the processes to ensure a smooth transition from your current process.

Deliver Usable Data

Collecting and digitizing mail, depositing your incoming payments, printing and mailing your statements or paying your vendors. Each step of the way, you are kept in the loop working with your dedicated Project Manager who dutifully logs all transactions.

Our Process

When choosing a service partner for mailroom services, ILM makes it easy to understand the benefits of mailroom outsourcing. We handle all of the nitty gritty of PO Boxes, preparing, sorting, digitizing your incoming mail or faxes. Outbound mailings such as invoices, notices and statements is also simple and straightforward using powerful automated workflows. Lastly, let us handle your bulk outbound payments to vendors or customers.

Additional Resources

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