ILM has handled high volume, sensitive mail for regulated organizations since 1976. Privately owned, quality certified, and built around one idea: your mail should never be the thing that slows you down.
ILM is an enterprise digital mailroom outsourcing company. We receive, digitize, deposit, and deliver mail for organizations in insurance, healthcare, finance, and property management.
The work is sensitive and time-bound, and for fifty years our job has been to make sure it gets done right, every day, regardless.
Every client’s mail is different, so we don’t sell one off the shelf. We design around your requirements.
SOC 1 Type 2, SOC 2 Type 2, and HIPAA aligned handling, plus ISO 9001:2015 quality management, which most vendors in our space don’t carry.
Independent, with no outside investors steering decisions. Our priorities stay pointed at your account.
01 — Collect
Mail arrives at our secure facility. Certified items are signed for and everything is logged in an activity record.
02 — Digitize
Sorted by recipient or department, junk discarded, sensitive items flagged, then scanned to searchable PDF with key fields indexed.
03 — Automate
Routing, flagging, and escalation happen automatically, so nothing falls through the cracks. Checks are captured and deposited.
04 — Activate
Delivered into your platform of choice, usually same day to two business days, ready to search, share, and act on.
For over 40 years, ILM has been dedicated to providing expert document conversion, data entry, and information management services. ILM management strongly believes in hiring the best people and giving them the right tools and training. ILM works to implement redundant systems and, just as important, each employee is cross-trained to cover multiple positions. We recognize that our employees and their families come first. This attitude then transcends and reflects in the work that we provide to our customers.
See whether ILM is the right fit for your volume and requirements. A 20-minute call, no pressure.
