Activate fast and fluid data for your members when using ILM's insurance mailroom and scanning outsourcing services
Scanning of claims, applications and supporting documents can easily become overwhelming and costly. Insurance mailroom and scanning outsourcing eliminates the challenges of staffing and technology. Resulting in the ability to quickly capture and distribute incoming documents. Transform the printing and mailing of your insurance statements, applications and policies into a well oiled machine by outsourcing.
Outsourcing Solutions
Scanning Insurance Documents
Outsourcing your sensitive insurance processing to ILM, we securely perform electronic check depositing, scanning documents received through mail, faxes, emails and portal uploads. Resulting in usable data such as PDF, MS Excel, XML or CSV formats.
Outsourcing for Right Sized Staffing
We handle the hassle of recruiting, hiring, training by outsourcing to our highly skilled staff. We manage your ever demanding workload.
Because we service many insurance clients, we cross-train our employees to manage your peaks and valleys in volume.
Outsourced Mailroom Solutions
Outsourcing your inbound and outbound mailroom will undoubtedly reduce staffing problems while speeding up response and deposit times.
Custom letter generation and mailing of pre-sort, CASS certified or regular mail consisting of notifications, statements, and invoices. Increase the speed in which you correspond with your applicants or claimants when outsourcing. Free yourself from tedious and labor intensive tasks.
Do you struggle with:
- Scanning all of the different kinds of incoming insurance claim and applicant paper documents, faxes and emails into one simple format?
- An inefficient mailroom workflow to get the right documents to the right people so they can take action?
- The ability to securely share information with staff and outside organizations?
- Easily storing your sensitive insurance forms and documents takes up too much space and worried that it may be lost or destroyed?
Client Success Story
We get it – Trust and Experience Matters
From start to finish ILM has been impressive. Your staff is knowledgeable, friendly, accessible, attentive and professional. Your customer service is superb and the quality of work is excellent. We cannot thank you enough.
Awesome organization that was able to meet our needs and exceed our expectations.
We turned over a huge data entry/organization project to ILM not knowing quite what to expect. ILM did not disappoint. The project was completed in a timely fashion and we could not have worked with a more courteous and capable staff. We highly recommend ILM for any of your data conversion and organization projects!
(We’ve) worked with ILM for several years when needing projects keyed. From start to finish, ILM has been very impressive with the way they turn jobs around.
From the first phone call to the final conversation, the customer service was excellent! These professionals are friendly, knowledgeable, and timely. The camaraderie amongst the employees is commendable, and the positivity comes through in their work. We were really impressed with the entire experience, especially due to working with sensitive material. Well done, ILM!
Great customer service! Our experience with ILM has been wonderful! Anything we ever needed has been handled to our satisfaction.
Their accuracy, timeliness, and price cannot be beat. If there is a concern, ILM addresses it immediately and is very easy to work with.
Excellent service from a valued partner. ILM does “their thing” methodically, professionally, and behind the scenes so we can do “our thing.” One of my favorite vendors, you all are great!
ILM is a great organization. After the first phone call, they are off and running. The timeliness and quality of the product is exceptional. I have them on speed dial.
Our Process
We simplify the process of outsourcing your mailroom scanning of your insurance documents and automating your workflow resulting in faster decision making. In as little as a few weeks, we will understand your project, begin collecting and processing your documents. All of this set up in a customized process for your project to manage exception processing while ensuring the highest quality. Freeing you up to focus on your mission, applicants and claims.
