Streamline the flow of your real estate and property management documents
Progressive real estate and property management companies capitalize on the major advantages of mailroom and scanning outsourcing. Inbound mail scanning and electronic check depositing to never miss critical state or county notices, vendor invoices or time sensitive HOA violations. Communicate effortlessly while saving staff time and costs when using outbound print and mail solutions.
Digital mailrooms result in reducing staffing headaches resulting in speeding up response and deposit times. While increasing security, saving time and reducing costs.
Customer service dramatically increases when using automated workflows. Securely assign, organize and share documents.
Electronic documents allows information to be accessed anytime from anywhere. Faster response times with greater security and precision.
Do you struggle with:
- Managing mailroom or scanning and handling HOA violations, municipal bills and vendor invoices?
- Getting information to the right people or missed deadlines due to an inefficient workflow?
- Scanning the different kinds of incoming claim and applicant paper documents, faxes and emails into one format that everyone can work from?
- Ability to securely share real estate or property management information with fellow employees or outside the organization?
- A cumbersome and slow process to handle AP Invoices?
- Easily storing your important information takes up to much space and worried that it may be lost or destroyed?
Valued Clients
Scanning, Lockbox and Mailing Outsource Services
Digitization & Standardization
ILM can manage all of the different instreams of documents such as applications, HOA violations, and invoices coming into your organization. From lockbox and check depositing, we digitize documents that you receive through mail, faxes, emails and portal uploads into usable data such as PDF files, MS Excel, XML or CSV formats.
Right Sized Staffing
We handle the hassle of recruiting, hiring, training and managing highly skilled staff to be able to manage your every demanding workload. Because we service many clients, we cross-train our employees to manage your peaks and valleys in volume.
Outbound Mailing
Custom letter generation and mailing of pre-sort, CASS certified or regular mail of notifications, statements, and invoices. Increase the speed in which you correspond with your applicants, tenants, residents or vendors by outsourcing tedious, equipment and labor intensive tasks.
We get it – Trust and Experience Matters
From start to finish ILM has been impressive. Your staff is knowledgeable, friendly, accessible, attentive and professional. Your customer service is superb and the quality of work is excellent. We cannot thank you enough.
Awesome organization that was able to meet our needs and exceed our expectations.
We turned over a huge data entry/organization project to ILM not knowing quite what to expect. ILM did not disappoint. The project was completed in a timely fashion and we could not have worked with a more courteous and capable staff. We highly recommend ILM for any of your data conversion and organization projects!
(We’ve) worked with ILM for several years when needing projects keyed. From start to finish, ILM has been very impressive with the way they turn jobs around.
From the first phone call to the final conversation, the customer service was excellent! These professionals are friendly, knowledgeable, and timely. The camaraderie amongst the employees is commendable, and the positivity comes through in their work. We were really impressed with the entire experience, especially due to working with sensitive material. Well done, ILM!
Great customer service! Our experience with ILM has been wonderful! Anything we ever needed has been handled to our satisfaction.
Their accuracy, timeliness, and price cannot be beat. If there is a concern, ILM addresses it immediately and is very easy to work with.
Excellent service from a valued partner. ILM does “their thing” methodically, professionally, and behind the scenes so we can do “our thing.” One of my favorite vendors, you all are great!
ILM is a great organization. After the first phone call, they are off and running. The timeliness and quality of the product is exceptional. I have them on speed dial.
Our Process
We simplify the process of digitizing your documents and automating your workflow so you can make decisions and take action. In as little as a few weeks, we will understand your project, begin collecting and processing your documents. All of this set up in a customized process for your project to manage exception processing while ensuring the highest quality. Freeing you up to focus on your mission, applicants and claims.
