Streamlined flow of Real Estate and Property documents

Simplify your management of tens of thousands of properties by streamlining the capture, digitization, check depositing of the myriad of state, municipal, HOA notices, invoices and resident documents.

A digital mailroom will reduce staffing headaches and speed response and deposit times while increasing security, saving time and reducing costs.

Improve customer service with an automated workflow can securely assign, organize and share documents with other people and organizations.

Using electronic documents allows information to be accessed anytime from anywhere. Editable data allows HOA violations, notices, applications to be handled faster and more accurately.

Do you struggle with:

  • An inefficient workflow of handling HOA violations, municipal bills and vendor invoices and getting them to the right people?
  • Digitizing all of the different kinds of incoming claim and applicant paper documents, faxes and emails into one standardized format that everyone can work from?
  • The ability to securely share information with fellow employees and outside organizations?
  • A cumbersome and slow process to handle AP Invoices?
  • Easily storing your important information takes up to much space and worried that it may be lost or destroyed?

Valued Clients

Scanning, Lockbox and Mailing Outsource Services

Digitization & Standardization

ILM can manage all of the different instreams of documents such as applications, HOA violations, and invoices coming into your organization. From lockbox and check depositing, we digitize documents that you receive through mail, faxes, emails and portal uploads into usable data such as PDF files, MS Excel, XML or CSV formats.

Right Sized Staffing

We handle the hassle of recruiting, hiring, training and managing highly skilled staff to be able to manage your every demanding workload. Because we service many clients, we cross-train our employees to manage your peaks and valleys in volume.

Outbound Mailing

Custom letter generation and mailing of pre-sort, CASS certified or regular mail of notifications, statements, and invoices. Increase the speed in which you correspond with your applicants, tenants, residents or vendors by outsourcing tedious, equipment and labor intensive tasks.

We get it – Trust and Experience Matters

How it Works


ILM receives your mail, faxes or emails and converts them into a consistent PDF format. Metadata of forms and invoices are extracted for greater capability.

Digitization & Data Capture

Checks and payments are electronically deposited via Image Cash Letter (ICL) or Remote Check Deposit (RCD) along with remittance information. Data extraction of important metadata fields such as names, dates, addresses, and account numbers can also be achieved.

Deliver Usable Data

After quality control, digital files can be delivered for upload via encrypted SFTP or an automated workflow initiated so you can take action.

Our Process

We simplify the process of digitizing your documents and automating your workflow so you can make decisions and take action. In as little as a few weeks, we will understand your project, begin collecting and processing your documents. All of this set up in a customized process for your project to manage exception processing while ensuring the highest quality. Freeing you up to focus on your mission, applicants and claims.

Additional Resources

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