Your back file, scanned and searchable.
You solved your mail challenges. Now complete the transformation with document scanning of your existing paper files. As part of our digital mailroom services, ILM scans your back file using the same secure workflows, the same team, and the same delivery platform that handle your mail. One partner. One workflow. One place to access the information your business depends on.
Document scanning services are available as an add-on for existing mailroom outsourcing clients. A standard mailroom contract with mail scanning services digitizes incoming mail and stores it by recipient. Adding document scanning means your paper files can also be stored by type, for example claims, customer support, and billing, and synced to your own storage or integrated into your operating systems.
Your paper files are scanned using the same requirements as your mail, or new requirements can be applied.
A test file is prepared for your approval to confirm everything looks just right.
Your dedicated project manager coordinates shipping of your paper to get started.
Not with us yet? Start with the digital mailroom and add document scanning once your inbound mail is running.
While your incoming mail is now delivered digitally, important contracts, HR records, invoices, and customer files may still be trapped in filing cabinets, storage rooms, or desk drawers. They are difficult to find, hard to share, vulnerable to loss or misfiling, and inaccessible to remote teams. Without indexing, a scanned file is just a picture of paper.
Critical information isn't available when your team needs it.
Paper files create unnecessary security and compliance risk.
Physical records take space, and regulated retention means you can't just throw them out.
Employees waste time searching instead of working.
Important documents can be misplaced, damaged, or lost.
Audits, claims, and disputes don't wait while someone digs through a box.
Under the same stringent mailroom scanning security and quality processes, ILM scans your paper files.
Paper files are prepped for scanning by removing fasteners, repairing torn pages, and replacing sticky notes.
Enterprise-grade scanners convert paper files to black-and-white or color PDF files at 300 DPI.
AI-powered OCR and indexing of key metadata makes every document searchable by field, date, or keyword.
Delivery to your mailroom portal or other platforms in any format you need, with a documented chain of custody on every box.
ILM handles sensitive mail and records for government agencies, healthcare providers, insurers, and financial firms. Digital files are more secure than paper. They can’t be lost, misfiled, or destroyed by fire or flood, and they are delivered by encrypted SFTP, secure drive, or directly into your cloud system.
Attested controls
Quality management
Compliant handling
Payment card security
Great customer service! Our experience with ILM has been wonderful. Anything we ever needed has been handled to our satisfaction.
Export-Import Bank of the United States
Excellent service from a valued partner. ILM does ‘their thing’ methodically, professionally, and behind the scenes so we can do ‘our thing.’
State of Alaska
See how mailroom outsourcing fits Insurance, Healthcare, Financial Services, and Property Management.
Claims files, policy records, and underwriting documents indexed by claim, policy, or customer.
Patient records and EOBs scanned under HIPAA-aligned chain of custody with a BAA.
Loan files, statements, and regulatory records converted and searchable.
Agency records digitized to retention schedules, with certified destruction.
Case files and client records scanned, indexed, and delivered to your DMS.
Leases, tenant files, and vendor records across many properties.
Contact ILM Corp today to discover how document scanning services can eliminate paper backlogs, improve access, and support your digital transformation. Call 540-898-1406 to discuss your document scanning needs.
