// Insurance

Claims don’t wait. Neither should your mail.

Carriers and agencies run on paper that arrives with a clock attached. We make sure it’s scanned, indexed, and in the right hands the day it lands.

// The Problem

What's actually slowing you down.

Insurance runs on deadlines. Your mailroom doesn’t always keep up.

Deadlines don't wait

A claim sits in a mail tray while the regulatory clock runs.

Cash flow stalls

Premium checks arrive at one office while the people who post them sit in another.

Trust gaps

Policy correspondence gets scanned inconsistently, so nobody trusts the file.

// WHAT CHANGES

How ILM handles it

Here’s what changes once we take over your mail.

Claims mail,
same day

Opened, scanned, indexed, and routed to the adjuster or the queue, usually the day it arrives.

Premium checks deposited on arrival

Scanned, endorsed, and deposited so cash flow never waits on the mailroom.

A file you can
trust

Consistent indexing and fielded search, with a documented chain of custody on every piece.

Built for your
lines

Property & Casualty and Life & Health handled to the same standard, with routing rules per line of business.

// CERTIFIED & COMPLIANT

Compliance and security

Insurance runs on trust as much as speed. These are the standards we hold ourselves to, so you don’t have to take our word for it.

// EXPLORE BY CATEGORY

Built for how you operate.

Mailroom Outsourcing Services

Agency mail received, opened, scanned, and routed to the right office with a documented chain of custody.

Mail Scanning Services

Paper, microfilm, and microfiche archives digitized to NARA and FADGI standards, indexed and Section 508 ready.

// PROOF

Organizations trust us with what they can’t afford to lose.

The dramatic improvement of data capture accuracy that we've seen by shifting our lockbox services from the bank to ILM has allowed us to implement automation in our back office that was never possible before.

Maverick Warranties and Insurance

Having a dedicated project manager leaves us feeling good. We know when we have questions we will receive a prompt response.

Firefly Insurance

We have loved getting to partner with ILM!

Accredited Insurance
// Let's Collaborate

Stop losing time to the mailroom.

See whether ILM is the right fit for your volume and requirements. A 20-minute call, no pressure.