The Every Time Guarantee

Your work done the right way and on time. Every time. Or it’s free.

The Right Way

The right way means all processed data you receive is in conformance with the Agreement’s stated minimum accuracy level, project specifications, and in accordance with the client-approved test.

On Time

On time is based on the Agreement outlining turnaround time which is established at the beginning of the project. Turnaround times may be established or modified on a mutually agreeable basis.

If ILM fails to satisfy either of these conditions over the course of a project, you will not pay for inaccurate or late data as described above.