Our Culture

Transparency. Depth of experience. No shortcuts.

Our culture is centered on a few basic ideas.

Work-Life Balance

We're a family-oriented company with great benefits that inspire employee loyalty. Our average tenure is 10+ years — unlike other businesses that frequently struggle with high turnover.

Depth of Experience

Having been in business for over 45 years, we strive to blend our depth of experience with our dedication to doing it right. We don’t take shortcuts at ILM.

Do the Hard Work

A mindset of “leaving it better than you found it” is the basis of sweating the details, learning from our mistakes and seeking ways to make improvements.

Accountability

“I am responsible for my own life” translates into pride of ownership and workmanship. Knowing that each person is part of a bigger system means passing the buck isn’t who we are.

“All you have is your reputation, don’t wreck it” – So transparency is always a key ingredient for success with our employees and our clients. If we make a mistake, we own it. We fix it and apologize for it.

Aligned Priorities

As a privately held company we're not beholden to investors or private equity. We prioritize doing whats best for our employees and clients. 45+ years and counting, we know profits are best earned when everyone wins.

From Our President

For over 30 years, my professional career has been working and crafting my vision for ILM. Following several core principles, I realized that our success lay with having the best possible people on my team. Beyond the cliches, I truly believe that hiring the best people, treating them with respect, valuing their contribution to the team, giving them the best tools, including them in both the wins and losses translates to exceptional service and passion to our customers. The great work that we provide to our customers is the result.

Beyond my employees, I foster and care for relationships with partners and vendors who help me to achieve our goals. Many of these relationships span decades, through good and bad times, but our longevity and loyalty in our relationships is our advantage.

Transparency, ownership of the process and outcomes, real communication and collaboration has allowed us to work with many clients for 10, 15 and even 25 plus years. I would consider it a privilege to work with you, side by side, to help you achieve your goals.

Jason Cohen
President, ILM Corp

Collect Materials

We route your mail and documents to go through our secure processing center.

Many options are available to get your materials to us. Upload via secure cloud, send by FedEx or UPS, use our driver, or establish a PO box for incoming mail are several examples available to you.

Digitize

We digitize, extract, verify, upload, and route your data to the right place and person.

Through a wide variety of tools and resources from double key data entry to OCR processing, we transform your paper or electronic source material and make it usable and accessible electronically. Our services are customized for how you want to use your data.

Automate

We create, manage, and automate your workflows so information flows smoothly.

ILM streamlines extracting of electronic data from structured and unstructured forms such as financial documents, patient records, and legal claims. Our suite of tools include Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), domestic and offshore double keying, OCR, and forms processing.

Deliver Usable Data

With our document management SaaS, you can secure, manage, and share your information anywhere, anytime.

Your data will be ready for integration into existing databases, content management systems and workflows. Or let us manage it for you. Either way, you will have easily accessible and searchable data.

About Us