How do I get a quote?

It all starts with a phone call and conversation to discuss your issues and intended goals. We have yet to have two clients with exactly the same project. While characteristics and certain details may be common among industry applications, we take the time to analyze your project and specifications. In many cases we will ask…

What’s the case for outsourcing versus doing it in-house?

In a word: Focus. All we provide is document and data conversion and document management solutions. We think about data solutions 24/7. This single-minded focus ensures that we stay on top of our industry by using the latest technology and industry best practices. The benefit to you, our client is 40 years of experience. An…

How do I get my files to you and what if I need it while you have it?

ILM works with clients all over the world and we help facilitate the transportation of source documents to our facility. US Mail, FedEx, UPS, DHL– we are on a first name basis with all of the major couriers. If you are in our local Washington, DC area, we can provide one of our vehicles for…

Where will my work be done?

We live in a global economy and ILM takes advantage of the best people and technology. Many times those resources are here in our offices. Other times they are offshore. If you require that all of your work remain within our brick and mortar facility we will fulfill that request. If you are looking for…

Can you provide references?

Absolutely. Call us at 540-898-1406 or email us at sales@ilmcorp.com and we would be happy to give you a list of references.

Where is ILM located?

  Our facility is located in Fredericksburg, VA in a HUBZone-designated census tract. Our address is:   1551 Jefferson Davis Hwy. Ste 200 Fredericksburg, VA 22401    

How can I send my documents to ILM?

ILM offers a variety of methods for document delivery to us for processing.  All of which are dependent upon the requirements of your document processing project: PO Box – ILM can setup a dedicated PO Box for mailing and receipt of your documents. FedEx, UPS or other carrier are often used to send materials to…

Is outsourcing my confidential documents safe?

Yes. We treat our client’s information as if it were our own personal information. Systems and safe guards are in place to ward against unauthorized use and each client and project has its unique security requirements and therefore each project’s needs are addressed individually. As part of our ISO 9001:2015 Quality Management System, PCI Compliance…