It’s 10 PM. Do You Know How Your Sensitive Documents are Handled by Your Mailroom?
ILM Corp once again achieves SOC 1 and SOC 2
When the office lights go out, your mail processing doesn’t sleep. Sensitive checks, claim forms, medical records, and HR documents are still being handled. But here’s the question. Are they secure? Whether managed in-house or by a vendor, if your mailroom process isn’t verified and locked down, your business and reputation are exposed. One envelope astray is all it takes to trigger an avalanche of pain.
No leader should have to hope their documents are secure. They should know. SOC 1 and SOC 2 compliance answers these questions.
The Real Question: Is Your Mailroom Independently Verified?
Whether your mail is handled in-house or by a vendor, true security requires proof. That’s where SOC 1 and SOC 2 come in.
SOC 1: Ensures financial impacting processes are controlled and accurate
SOC 2: Confirms your partner protects sensitive information (PHI/PII) with strict, tested security measures such as facility controls, encryption, monitoring, and audit trails
These certifications mean security is not just a promise.
SOC 2 compliance proves that your mailroom partner doesn’t just promise security. It’s been independently verified. From locked facilities and controlled access to data encryption and audit trails, SOC 2 ensures every document containing PHI or PII is handled under strict, tested safeguards. It’s your assurance that sensitive information stays protected and compliant from the moment an envelope is opened to the moment it’s delivered digitally.
ILM Corp Complies with SOC1 and SOC2 Certifications
For 2025, ILM has once again completed its SOC 1 Type II and SOC 2 Type II audits. A rigorous process showing that our controls, systems, and safeguards operate as designed and as tested.
These achievements build upon our long-standing ISO 9001:2015 Quality Management Certification, PCi-DSS and HIPAA compliance. It isn’t overkill because each program offers an overlapping strategy for data security.
SOC 1 was first achieved in 2017 then expanded in 2024 to include SOC 2. We work every year with The Moore Group to audit our processes as we continue to invest and evolve our security measures.
- Security – Protection from unauthorized access
- Availability – Reliable system uptime and continuity
- Processing Integrity – Accurate, authorized, and timely operations
- Confidentiality – Safeguarding sensitive business data
SOC 1 certification verifies that a mailroom’s financial and operational controls are properly designed and functioning as intended. For organizations that rely on accurate handling of checks, deposits, and transactional mail, SOC 1 provides assurance that every process impacting financial reporting is secure, documented, and independently audited thereby reducing risk and strengthening trust in your mailroom’s integrity.
Why This Matters to You
Because your business shouldn’t rely on assumptions or good intentions.
A secure digital mailroom:
Prevents data exposure
Reduces risk from human error
Eliminates vulnerabilities in manual workflows
Makes you a “hard target” instead of an easy one
ILM’s secure digital mailroom services are backed by more than experience and a good story. It’s backed by proof that we take the security of our client’s interest to heart.
When your head hits the pillow tonight, you should know exactly where your sensitive documents are. Safe and secure.
If you’re unsure of how the security of your current mailroom would hold up under such scrutiny, let’s connect and discuss how we may be able to help.