From the first phone call to the final conversation, the customer service was excellent! These professionals are friendly, knowledgeable, and timely. The camaraderie amongst the employees is commendable, and the positivity comes through in their work. We were really impressed with the entire experience, especially due to working with sensitive material. Well done, ILM!
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The United States Agency for International Development (USAID), Development Experience Clearinghouse (DEC) library has more than 50 years containing over 155,000 documents of technical and program documentation. All digitized and available online. USAID is responsible for acquiring, cataloging, and making available electronically USAID-funded development documents from its field staff around the world. Over time, physical paper,
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Charted by the U.S. Congress in 1876, The American Chemical Society is one of the largest scientific organizations with more than 200,000 members across 140 countries. Their vision is, “to improve all people’s lives through the transforming power of chemistry.” One aspect of fulfilling this mission is providing their constituents with valuable research journals. Up
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To modernize all of their student records into a usable digital format, Old Dominion University (ODU) was faced with a backlog of 2.5 million documents that dated from 1932 to 1985. Taking up valuable office space in the Registrar’s office, the ability to respond for requests for transcripts, financial and aid files, was a laborious
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