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Transportation Security Administration

Department of Homeland Security

The Department of Homeland Security, Transportation Security Administration is responsible for screening airline employees and passengers at more than 500 airports.  Each week more than 8 million passengers pass through TSA check points.  Adjudicating and communicating with airport and airline staff and passengers opting for PreCheck is a hefty requirement of the TSA.  Starting in

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United States Agency for International Development

U.S. Agency for International Development

The United States Agency for International Development (USAID), Development Experience Clearinghouse (DEC) library has more than 50 years containing over 155,000 documents of technical and program documentation.  All digitized and available online.  USAID is responsible for acquiring, cataloging, and making available electronically USAID-funded development documents from its field staff around the world. Over time,  physcial paper, microfiche,

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ABB’s Connecticut office was experiencing long turnaround times to research replacement parts for its customers resulting in poor customer service and lost revenue.  When client equipment is down, it not only interrupts their business operation but can also be a safety hazard. ABB is a worldwide leading manufacturer of installed industrial power plants such as

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American Chemical Society

American Chemical Society

Charted by the U.S. Congress in 1876, The American Chemical Society is one of the largest scientific organizations with more than 200,000  members across 140 countries. Their vision is, “to improve all people’s lives through the transforming power of chemistry.”  One aspect of fulfilling this mission is providing their constituents with valuable research journals.  Up

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Old Dominion University

To modernize all of their student records into a usable digital format, Old Dominion University (ODU) was faced with a backlog of 2.5 million documents that dated from 1932 to 1985.  Taking up valuable office space in the Registrar’s office, the ability to respond for requests for transcripts, financial and aid files, was a laborious

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